Francis

23 August 17

Today I made an unexpected visit to your Brighton store. On looking at an item on a shelf an assistant approached me to enquire if I knew anything about the game I was looking at and cheerfully explained how the game was meant to be played. On the basis of my customer experience I returned later in the day and purchased this game plus a different one. All the staff in the Brighton store should be acknowledged for their genuine customer focus and cheerfulness, sadly lacking in numerous stores these days.

For my part I do not praise lightly so well done.

Best regards