I am just writing to commend the staff at your Guildford store. We visited the store on the morning of 14th February, with our 2 children, in search of a birthday present. The moment we walked in your store, the staff were friendly, greeting our children and giving them a sticker each. All three staff on duty were most helpful (the best service I have had in a long, long while). They were immediately on hand to demonstrate/let our children try any product that we showed an interest in, without being in any way pushy. Their knowledge about the products you stock was also superb.
It is so rare that one experiences such good service, that I really wanted to write and let you know. We will definitely be back the next time we need something!