A ‘thank you’ to the team at the Kingston shop for, yet again, making shopping for gifts a stress-free delight. As usual the staff were helpful, knowledgeable, enthusiastic and entirely un-pushy. While I was looking at one item a member of staff came up to me to explain its limitations (not something I could have worked out for myself). Her advice prevented a possible ‘birthday present disappointment’ disaster. I left (as usual!) with more items than I had intended to buy, a smaller hole in my wallet than expected, and needing an answer to the question ‘Why can’t every shop be like this?’ Thank you!